This week at work a co-worker mentioned a particular product
line available to certain customers but added she did not agree with it because
it was unfair to the customers. It
was another example of companies just wanting to make an extra buck or
two. She then proceeded to say.
“Well I believe all of us will have to answer to our actions”. That particular statement stuck with me
the rest of the day and here we are at 11pm at night and I cannot go to bed
because I am still thinking about her statement.
We all will have to give a statement of why we did certain
things the way we did them. Did we
just follow someone else’s orders over fear of losing our job?? Not this lady. She has a tenacious spirit for making a
statement like this in a large corporate company that is worth billions of
dollars. She is always seeking the
truth about a product line and giving us way more knowledge then we really
need. However, I admire her drive
to get to the truth and not accept half answers.
Customer service is such a huge part of our job where we
work but what if we took this one step further. What if we treated all our customers and clients as if we
really were interested in their personal life. Afterall, in my opinion I believe inherently we all want to
feel needed and validated in life.
It does not matter what background you come from we all have some very
basic needs. What if we treated
these people with real love as Apostle Paul teaches in the New Testament.
As I was contemplating what my platform is for God to use to
me I discovered it is right here.
This is my platform (at least for now). To
make people aware of how when we serve one another with getting these basic
needs met how satisfied customers and clients would be with these large
corporations (our boss).
What if these large corporations realized the meaning of
hope, faith, and love, but the greatest one of these is love. What if we started treating these
customers with this great love? Do
you think they know what they are missing?
These large companies are realizing to compete in the
Corporate world they need to have the best service. Well how about if they treated their
customers so good that the customer felt like they were as close as friends or
better yet, family.
Now this does not mean sucking up to your client or making
false promises. It means taking a
real interest for what is happening with your clients. We all have issues going on in life and
through these issues we can create kindred spirits.
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